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The Forgotten Password Reset Task

The Forgotten Password Reset task enables a user to reset a password after CA IdentityMinder verifies his identity. CA IdentityMinder uses two types of questions to verify a user’s identity:

In the default Forgotten Password Reset task, a user must provide a user ID and answer five verification questions. Each verification question, which is presented on a separate screen, is randomly chosen from a list of five questions that the user supplies during registration.

Once CA IdentityMinder verifies a user’s identity, a screen where the user can enter a new password is displayed.