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Online Request Tasks

There are five tasks that work together to make up the default online request implementation. These tasks demonstrate the use of custom requests, history, and workflow action buttons:

Note: The admin tasks (Change My Account and Create Online Request) are configured by default for event-level workflow using the Consultation Process template.

Change My Account

This is a self-modification admin task that creates a user account change request. It has a Request tab with a history editor for describing the request, and a Profile tab with read-only user details.

Create Online Request

This is a user modification admin task that creates an account change request for a particular user. It has a Request tab with a history editor for describing the request, and a Subject Profile tab with read-only user details.

Approve Online Request

This is an approval task that allows the business participant to approve or reject the task, or to request further clarification of the task. This task has a Request tab with a history display and a history editor for queries or comments, a read-only Subject Profile tab, and an Assignees tab.

Clarify Online Request

This is an approval task that allows the clarifying participant to respond to a clarification request, and sends the task back to the business participant for approval. It has a Request tab with a history display and a history editor for comments, and a read-only Subject Profile tab.

Implement Online Request

This is an approval task that allows the technical participant to implement the task and to add a comment to the task history. It has an Implement Request tab with a history display and a history editor for comments, a read-only Subject Profile tab, and an Assignees tab.