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Configure the Forgotten Password Reset and Forgotten User ID Tasks

CA IdentityMinder includes default tasks for users who cannot access their accounts due to a forgotten password or user ID:

You can use these tasks as installed or customize them to suit your needs.

More information:

The Forgotten Password Reset Task

The Forgotten User ID Task

Custom Forgotten Password Reset and Forgotten User ID Tasks

Collect Question and Answer Pairs for User Verification

Set Up the Forgotten Password Reset or User ID Task

Design Identification Screens

Design Verification Screens

Lock the Forgotten Password Reset or Forgotten User ID Task

Determine How Users Reset Passwords

Determine How Users Retrieve a Forgotten User ID