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Add Verification Questions and Answers

To enable users to specify question and answer pairs, which can be used to retrieve a forgotten password or user ID, add question and answer fields to the self registration screen.

Note: Before adding question and answer fields to collect verification information, verify that the logical attributes for the question and answer pairs are configured in the forgotten password logical attribute handler. You configure logical attribute handlers in the User Console or Management Console. For more information, see the online help in the console that you want to use.

To add verification questions and answers

  1. Navigate to the Configure Profile screen for the Self Registration task if necessary.
    1. In the User Console, select Roles and Tasks, Admin Tasks, Modify Admin Task.
    2. Select the Self Registration task.
    3. Select the Tabs tab.
    4. Click the Edit icon next to the Profile tab.
  2. On the Configure Standard Profile screen, click the Browse button next to the Screen field.

    The Select Screen Definition screen opens.

  3. Select the Self Registration Profile and click Copy.
  4. Supply a new name and tag for the custom self registration profile screen that you are creating.

    The tag can contain ASCII characters (a-z, A-Z), numbers (0-9), or underscore characters, beginning with a letter or underscore.

  5. Add the number of rows and fields that you want to appear for the verification questions and answers.

    For example, if users should supply two question/answer pairs, add two rows of two fields.

  6. In the field properties for the first question, select |Question 1| from the list of available attributes. Configure the field properties as needed.

    Note: If the ForgottenPasswordHandler logical attribute handler is configured to display a list of questions that users can select, specify the Option Selector style.

  7. Repeat step 6 for each of the new fields that you added.
  8. Click Apply.

    The Select Screen Definition screen opens again.

  9. Verify that the screen definition is selected and click Select.

    The Configure Profile screen appears.

  10. Click OK to close the Configure Profile screen and return to the Tabs tab.