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Troubleshooting

When viewing a report in CA IdentityMinder, you may be re-directed to the Business Objects Infoview login page.

Follow these steps:

  1. Right-click on the Infoview login web page and select View Source.
  2. Find the URL for the report.
  3. Copy and paste the URL into a new browser window.
  4. If you do not see the report, contact a system administrator.
  5. If you do see the report, try the following to fix the browser settings: