Email Notifications › Email Notifications in CA IdentityMinder

Email Notifications in CA IdentityMinder

Email notifications inform CA IdentityMinder users of tasks and events in the system. For example, CA IdentityMinder can send an email to approvers when an event or task requires an approval.

CA IdentityMinder provides two methods for configuring email notifications:

• Email Notification Policies

  Email notification policies enable business administrators to create, view, modify, and delete email notifications by using tasks in the User Console. No coding is required to create email notifications.

  Administrators can define the content of an email, when it is sent, and who receives it. The email content, which is defined in an HTML editor, can contain dynamic information, such as the current date or event information. CA CA IdentityMinder populates the dynamic information when the email is sent. For example, you can configure an email notification that is sent to an approver when a new user is created. The email can contain the user's login information, date of hire, and manager.

  Note: Email notification policies are Policy Xpress policies.

• Email templates

  In this method, email notifications are generated from email templates. CA CA IdentityMinder provides default email templates that can be used as installed, or that can be customized by system administrators. These administrators use an Email Template API to specify dynamic content, such as the list of recipients, and information about the event that triggers the email.

  Note: For more information about email templates, see the Administration Guide.

CA CA IdentityMinder can generate email notifications when the following occurs:

• An event requiring approval or rejection by a workflow approver is pending

  Note: If you have a Workpoint approval process that has more than one approval activity, the email notification configured in the User Console tasks sends a notification for each activity. If you use the email templates for the same notification, only one email is sent to approvers (when the event reaches the pending state).

• An approver approves an event or task
• An approver rejects an event or task
• An event or task starts, fails, or completes
• A user is created or modified

To use CA CA IdentityMinder email notifications, configure your SMTP settings as described in the Administration Guide. If you are using the email template method, you also enable email notifications in CA CA IdentityMinder.